Working Papers:
Make the Crowd Wiser: Recombination through Teaming in Crowdsourcing (with Jungpil Hahn)
Teams are expected to outperform individual solvers in problem solving, but what if team formation also shifts the overall distribution of solutions? This study examines the impact of forming teams on the likelihood of discovering extreme-value outcomes in crowdsourcing.
The Cave: A Systems Investigation of Crowdsourcing Effectiveness (with Jungpil Hahn)
Crowdsourcing helps firms discover high-quality solutions, but what constitutes "high quality" is defined by the firm -- one that has a limited knowledge base and therefore turns to crowdsourcing. This study helps firms escape the cave of crowdsourcing.
Aspiration Formation and Adaptation (with Lusi Yang, David W. Lehman, and Jungpil Hahn)
Firms set goals on a monthly, quarterly, or yearly basis, what if they need to set goals for projects that occur sporadically? This study extends our understanding of how goals are determined in such contexts.
Emergent Outcomes of Matching in Digital Platforms (with Jonas Valbjørn Andersen, Christoph Mueller-Bloch, and Jungpil Hahn)
Why does an intervention on digital platforms often become less effective over time? This study explains why and how such emergent outcomes arise
Accepted for Publication:
Organizing for Software Product Development: The Effects of Team Structure, Product Complexity, and Cross-Team Coordination (with Jungpil Hahn, Gwanhoo Lee, and Vasilii Zorin)
How you structure your teams matters just as much as how you write your code. This study offers theoretical insights into designing teams for optimal performance under varying levels of problem complexity.
Work-in-Progress:
Routine, Cluster of Routine, and Agentic Workflow (with Yifei Wei and Jungpil Hahn)
Competency Traps of Third-party AI
Algorithmic Aversion and Experiential Learning